YAKIMA OFFICE
P. O. Box 87, Yakima, WA 98907
508 N. 20th Avenue, Yakima, WA 98902
(509) 452-6527 Fax (509) 452-7236
CRAIG M. NANCE, MANAGER, RPA, AIC
email:
cnance@zclaims.comCONTINUING EDUCATION:
2002 Corrections Liability Issues - City of Yakima
Mold Seminar - SAA
How Electrical Appliances Start Fires - Unified
LP & Natural Gas Explosions - Unified
Fire Behavior and Growth - Unified
How Building Electrical Systems Fail - Unified
Principles of Claims Subrogation - Unified
2001 Mold Seminar - American Technologies
NAIIA Storm Sessions - NAIIA
2000 Defending the Construction Site Taught by: Steven Wraith
1994 Claims Investigation Taught by: J.P. Sommer
1993 Liability Claims Adjusting (AIC 36) IIA
1992 Property Loss Adjusting (AIC 35) IIA
1991 Insurance Claims and the Public (AIC 33) IIA
1991 CPCU Symposium - Civil Procedures CPCU
1991 Business Interruption Claims - ZCS
1991 Workers Compensation (AIC 34) IIA
1991 Emergency Property Repairs - ZCS
1990 Rejection of Proof of Loss - ZCS
1990 Fraud and Property Claims - ZCS
1990 Property and UIM Claims - ZCS
1989 Completion of 10 auto repair classes - IICAR
1989 Auto Body Estimation and Training - TECH-COR
1989 Insurance Policy School - TECH-COR
EMPLOYMENT HISTORY:
Jan. 1995 - Present
Partner and manager of Zaremba Claims Service - Yakima
July 1990 - Jan. 1995
Manager of Zaremba Claims Service, Inc. Yakima office
Adjusting multi-line claims; supervision of office procedures and duties; investigations; negotiations with insured's, third party claimants, and their attorneys, body shops, and contractors; detailed reporting to clients.
December 1987- March 1990
Allstate Insurance Co. - Tacoma, WA
Senior Claims Representative
Responsibilities included negotiation; customer service; claims analysis; and liability investigations. Prior practical experience in areas of total loss, drive-in claims, and negotiations with repair shops.
LEADERSHIP/ELECTED POSITIONS:
2000-2002 Regional VP of National Association of Independent Insurance Adjusters
1999 Registered Professional Adjuster
1997 Board member of National Association of Insurance Claims Professionals
1994 - 1997 Member of Supervisory Committee, Yakima Valley Credit Union
1995 President, Yakima Adjusters Association
1988 Allstate Rookie of the Year
PERSONAL PROFILE:
Born and raised in Yakima, Washington. Graduated from Seattle University in 1987 with a degree in marketing. Enjoy outdoor recreational and family activities. Married Charlene in 2002, and Christopher Michael was born in 1997.